“Happiness” is a relatively new buzz word that is floating around workplaces, coffee shops and between friends with people often heard to be saying “I’m just not happy”. People are also looking to careers that will make them “happy”, it seems a “job” just doesn’t cut it anymore. This has created new pressures for organisations attempting to retain good people. The success of the ABC series “Making Australia Happy” was a good sign that “Happiness” is on people’s minds.
The implications of not being happy are wide, but according to the UK’s iOpener research, there are a number of indicators used to assess happiness at work with their program being rolled out globally. In survey studies conducted by iOpener, of employees who reported that they are happy at work, 78% also say that they feel energetic while at work, whereas a mere 13% of unhappy employees claim the same. People who are happy at work put in far more effort, work longer hours, and are more productive than those who aren’t. They remain at their jobs twice as long and they work 25% more time than an unhappy employee works. According to research by another organisation Chiumento, there is also a direct correlation between happiness at work and how much people care about the success of an organisation.
Further research speaks for itself. iOpener found that the happiest employees take .75 days off work compared to 7 days taken off by the unhappiest employees. They also found that the happiest employees were planning to stay with the organisation for another two years and the unhappiest employee intended to stay 1 year, and the happiest employees spent 40% of their time on task, compared to unhappiest employees spending 80% time on task.
The 5 C’s and Pride, Trust and Recognition are the key pieces to the puzzle to creating happiness at work and contribute to us feeling like we’re achieving our potential. The 5 C’s consist of:
- · Contribution: The extent that we feel like our work makes a difference in the world
- · Culture: The extent to which our values align, is there a culture of fairness?
- · Commitment: The extent to which you are interested in the work you do and the vision of the organisation
- · Conviction: The extent to which I am motivated in my job
- · Confidence: The extent to which I feel I have the skills and abilities to do what is required in my job
None of the 5 C’s can truly be achieved without an individual having feelings of:
- · Pride: Feeling proud to say I work for the organisation
- · Trust: I trust my boss, my colleagues and I’m trusted
- · Recognition: I am acknowledged for the work I do in a way that is meaningful to me
We at Inside Out Training and Coaching in Brisbane have brought bring this exciting research and program and make it accessible to organisations in Australia. One such organisation has been Sunsuper who have implemented it as part of their Management Development Program, teaching managers how to create happiness with their teams to create more engagement and productivity. Whilst the organisation shows relatively high levels of happiness with its people, the challenge is to keep this level as they grow as an organisation. Sunsuper currently has about 1000 staff, and the research also shows those organisations with high levels of happiness have between 20 and 1000 staff. The challenge is for organisations who have more than 1000 staff to build and maintain levels of staff happiness.
Some of the feedback of this great program has been:
“Understanding happiness and how it applies in the workplace is very insightful. I gained a lot of understanding about how to relate to my team better.”Danielle, Sunsuper
“This course was simple yet powerful and I have come away with great tips and tools to help people in my team achieve their best”.Julia, Sunsuper
“The day with Jane has helped me understand ways to learn how to make my team happier. The structure of Happiness at Work model will help my home life as well”.Damon, Sunsuper
“This day was insightful and entirely relevant. Every tool and theory discussed was clearly explained and I’m excited to get back to the office and start making a positive improvement.”Hayley, Sunsuper
“Great session. Jane is very inspirational and a very knowledgeable teacher. Would love to have a coaching session with her later.”Jade, Sunsuper
“Jane was a wonderful presenter. Really knows her stuff and kept the group engaged throughout.”Janice, Sunsuper
If you’d like more information about this topic or would like to schedule an interview to discuss Happiness at Work for you or your organisation, please contact Inside Out Training and Coaching on (07) 3841 772 or firstname.lastname@example.org